Privacy Policy

Last Updated: 10/01/2024

At Catalyx (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By using Catalyx services, you consent to the data practices described in this policy.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) to provide and improve our services.

a. Personal Information

When you use our services, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (for purchasing services)
  • Account login details (username, password)

b. Non-Personal Information

We also collect non-personal information, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Cookies and usage data

Non-personal information helps us improve the user experience and understand how our services are being used.

2. How We Use Your Information

Catalyx uses the collected information for various purposes, including:

  • Providing services: To fulfill your requests and deliver the services you have purchased or subscribed to.
  • Communication: To respond to inquiries, provide customer support, and send you updates about our services.
  • Personalization: To tailor content, marketing, and recommendations to your interests.
  • Analytics: To analyze usage patterns, improve service functionality, and optimize performance.
  • Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Cookies and Tracking Technologies

Catalyx uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze web traffic and customize our services to your preferences.

You may choose to block cookies by adjusting your browser settings. However, doing so may limit your access to certain features of our services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, cloud hosting providers). These service providers are bound by confidentiality agreements and are only permitted to use your data as needed to provide services on our behalf.
  • Legal Obligations: We may disclose your information if required to do so by law, regulation, or legal process (e.g., a subpoena), or in response to a legitimate governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring organization as part of the transaction.

5. Data Security

We take the security of your information seriously and implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

Catalyx retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights concerning your personal data under applicable laws, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in California. These rights may include:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct any inaccurate data.
  • Deletion: You may request the deletion of your personal data under certain circumstances.
  • Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable law.

8. Children's Privacy

Catalyx does not knowingly collect personal data from children under the age of 13 (or the age of legal consent in your jurisdiction). If we discover that a child has provided us with personal information, we will take steps to delete such information. If you believe your child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

Catalyx reserves the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of our services after the changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Catalyx
[Insert Contact Email]
[Insert Company Address]
[Insert Phone Number]